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Professional Service Department:
Audio Classics has the three essential elements required to give you the best possible repair service on
your stereo equipment should it need it.
1. Professional and experienced repair technicians whose knowledge is continuously upgraded to keep
current with the rapid changes and advances in electronic technology.
2. Today's sophisticated circuits and electronics require sophisticated test instruments. Dual trace
scopes, distortion analyzers, alignment generators, and more are all a part of the more than $30,000
investment we've made to protect your investment.
3. You are assured of the quickest repair possible using the correct parts and procedures. Rapid,
complete service depends on rapid receipt of authorized factory repair parts. Audio Classics uses the
fastest method of communication consistent with factory requirements. Audio Classics is committed to
you, your enjoyment and your peace of mind. |
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Ryan Kilpatrick
Service Manager · 8:30-5:00 M-F · 607-766-3501 x104
Ryan is our highly experienced sales consultant and manager of our service
department. Ryan began working with Audio Classics in 1992. Call Ryan for
any sales related questions or service inquiries.
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 Richard Modafferi
Inventor and independent consultant to Audio Classics, Rich Modafferi has established himself as one of the world's
foremost authorities on tuner and loudspeaker design and development. He holds Masters degrees in
Electrical Engineering and Computer Science from the NJ Institute of Technology. A Senior Engineer
at McIntosh Laboratories from 1968-74, he designed the MR77 and MR78 tuners and the famous "Rimo"
filter. The MR78 tuner has received world wide acclaim for its State of the Art performance. From
1974 to the present, Richard has been a self employed inventor at Modafferi Acoustical Systems, Inc.
He has been granted a United States patent for Phase Shift Bass Loading and for the Infinite Slope
Crossover. These patents are currently being licensed to Joseph Audio of White Plains NY for use in
their speaker systems. Richard also serves as a writer, reviewer and test lab for Audio Critic, and
The Sensible Sound.
ATTENTION MCINTOSH TUNER AND TUNER PREAMP OWNERS (any model, any
age) NOW Your McIntosh Tuner or Tuner preamp will perform even better. RICHARD MODAFFERI has agreed to do repairs, modifications and
updates for customers of AUDIO CLASSICS. His intimate knowledge of the circuits allow him to improve the units audibly and measurably beyond their original
performance limits. Your investment in this service is protected by a limited one year parts and labor guarantee. |
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 Kevin Schmalz
Kevin comes from a musical family and began playing the French horn when he was 12. He became
interested in audio around the same time and started building kit audio equipment and speaker enclosures for
friends while in high school. With the ongoing improvement in the quality of electronic components over time,
he realized that older equipment could often be tweaked to sound better, and this discovery began a life-long
interest in audio equipment. He attended Carnegie-Mellon University and earned BFA and MFA degrees in music
performance, and was a member of the Caracas Philharmonic for several years during the early 1980s. When he
returned to the States in the mid 1980s he continued to freelance around the Buffalo NY area, but got a day
gig working for NYSEG which turned into a 30-year career in various capacities beginning with performing energy
audits, marketing, credit, and finally program management. He recently retired from NYSEG and now is having a
blast working for Audio Classics. His specialty is restoring vintage tube and solid-state equipment.
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the MC225 .... was brought to spec by George Melnyk at AC last year. It sounds amazing! Ryan was a great help in coordinating the repairs, please say hello to him from us. N.A., NY
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My Mac1500 arrived in perfect shape (thanks for retiring my old, beat up McIntosh box and sending along a fresh one), and I just finished getting it back into my system. It sounds great and is operating flawlessly. Please extend my thanks to Richard M. J.A., PA. |
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RE: MR78 Repair This is great. i've taken the liberty of mounting my metz antenna on the outside of my townhome and i'm pulling in low-power, small college stations (and others) and using the functions on the MR-78 to enjoy stuff I was never able to (or knew existed) before. this tuner has redefined my feelings towards FM radio..... I told one of my younger friends about it and he was floored, he can't wait to come over.... I actually got a kick out of finding some tiny little conservative religious radio station in the middle of nowhere and listened to the preacher rant for a while as I enjoyed a nice cold vodka Mojito, thinking..... "wow, his voice is pretty clear and has good stereo separation!" Mr. Modafferi, you are the best. J.L. NC |
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With the stress of the day with my video project and then people coming in the evening for a movie, your positive attitude and support in getting me the replacement Mac amp is truly appreciated.R.D., PA |
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Hope that all is well in Vestal. Please extend my most sincere congratulations to Mr. Modaferri and also to anyone else who worked on my MR-78. This is the best sounding tuner I have tried to date. Considering my location, that is one huge compliment. R.O., CA |
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finally baby is back home. It sounds wonderfully. My experience with Audio Classics was the best possible. Yous service was fast, professional, honest. I offered you the possibility to get more money: you did not take advantage. You charged me the freight you really paid, and did not charge the new box. Richard Modafferi did a wonderful job and an exhaustive report. Thank you very much for all of this, and for the joy I am feeling now. A.M., Italy |
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I received my MAC1500 yesterday. It arrived just fine, thank you for the fine packaging!! The receiver works and looks fabulous. Pass along my thanks to all involved. R.P.IL |
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The AC team resurrected a MC2155, C29, and MR80 for me 5+ years ago. Expensive, but they were like brand new. Maybe the best audio $$ I ever spent, nearly all of which was recovered when I sold them to upgrade. Savvy buyers will pay a lot for those Audio Classics receipts and shipping boxes! P.L., IA. |
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MC60: Audio Classics cleaned up the units to look almost like new - far better than they looked when I left them for repair. Better yet they sound fantastic, much better than I remember when I replaced them for a better(?)sounding solid state unit - argh... where was my head? A.P., PA.
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… I just received my MA6100 back from a quick trip to Audio Classics in Vestal… George Melnyk gave it a good going over and restored it to what I can only imagine to be factory condition. He is a gem; there aren’t too many left like George. Ryan and the team at Audio Classics are spectacular to deal with; the entire service experience was wonderful…And, while I know that Audio Classics is not directly affiliated with McIntosh Labs, I just wanted to make it clear that – in my opinion – there are only a handful of companies on the planet that elicit the kind of passion that McIntosh garners – Porsche, Rolex, Singapore Air Lines. In the consumer audio space, there is only one – McIntosh. This machine came from Binghamton close to 35 years ago and still performs at levels that are head and shoulders above most of today’s equipment in the price range or beyond. And to have a passionate partner like Audio Classics, well… most companies would do anything to come even close to that level of third-party support.
I’m a Mac customer for life. Thanks so much for making the music sound like, well… music. D.S., IL. |
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My C32 arrived today and all I can say is WOW! This unit looks like it just came out of the box from the factory! The packing was perfect and once again, you have proved to me why I need to keep you at the top of my list for quality components. Thanks again for your professional advice and excellent service. Best Regards, C.P., TX |
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If you are willing to drive to B'ton, then take it to Audio Classics. I am 4 for 4 on service jobs with them. Superstars.
AudioKarma subscriber. |
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Now gear with the Audio Classics LED kits allready installed is a blessing & i'd be willing to pay a bit extra for such gear,i wouldnt classify putting a better lighting system from AC in Mac gear a mod, more like a must. from AudioKarma.com
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Received the MR67 back ... It sounds just stunning. Listened to an opera broadcast last evening - it sounded transparent, present, real! Beautiful singing voices and instrument sounds, fantastic portrayal of a huge stage, etc. (The MR67 was so involving I couldn't turn if off and I don't even like opera.) Thanks to Richard for the great modifications, Ryan for the quick fix of the power switch and tuning eye tube, and to you for proactively replacing its glass and including an original owner's manual with the tuner. Your customer service, as always, is the best in the business. Very Best Wishes, C.G., IL |
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Another BIG thanks to the service dept.
My MR-78 is back better than new.
They did some major work on this unit last year.
When it developed another problem, all got fixed under warranty.
Like they say down here "Dont get no better than that"
Thanks again. 73's J.Z., SC |
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Amp received and working. What a great packing job you guys do. So good I took pictures. You should brag more about it. It was a pleasure working with your team. The amp is purring as I write this - playing some great old Dave Brubeck on vinyl that sounds like he is sitting right next to me. You did an A-1 job cleaning up the amp and bringing it back from the dead - too many pieces to count. Well worth the drive from Rhode Island. J.S., R.I. |
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The Mc3500's are performing flawlessly. Used them about 3-4 hours a day for the last three days and they are only getting better. The only thing better than the performance of the amps is the way they look on my audio rack. George really did a great job in the restoration and handled them as
if they were his own. worth every penny and them some. Thanks allot guy's and I look forward to future business together. E.K., CT |
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My MC240 & Mx110 were stored away for several years because they did not sound right. Ryan Kilpatrick described the quality of ACL's repair service. The entire process went smoothly, just as he promised. My sincere thanks to Ryan and with much appreciation also to Richard Modafferi. Richard, you are an true artist in your profession. The system sounds awesome, great job!Your shipping Dept takes a lot of pride in their work too. Keep up the good work. C.V., N.H. |
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I value my McIntosh equipment beyond words. It is a huge leap of faith for
me to leave my most valued possession in someone elses care. YOU ARE THE MAN!!!!! Thanks a million for fixing my baby. J.K., |
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The MR 78 tuner is truely a wonderful tuner and I am glad I got it repaired and modified by you folks. J.D., MD |
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Aside from his technical talents, Ryan Kilpatrick has got to be one of the best customer service people ever. He's he is such a relaxed, fun, cool guy to deal with. A real asset to Audio Classics. I hope to be just like him one day,...when I grow up!! Regards, D.W. , NY |
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Just wanted to send a quick thanks for the C11. It is beautful and sounds great...... Thanks again for your help. The work you all do with vintage gear is simply the best. S.A., OH |
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Just a note to let you know I received the Marantz 10B tuner today without incident. It's perfect; it arrived in such great condition and so beautiful! You were right; Audio Classics certainly know how to pack up a tuner! The 10B is such a marvelous machine, and a pure joy to operate. Everything I imagined it to be, and more! Now I can enjoy, in the best style, what most likely will be the 'waning days' of analog FM listening in this country. Can't think of a better tuner to do this on than the beautiful Marantz 10B. Richard did a great job on this unit. It performs flawlessly, and sounds even better. In fact, I've never heard FM like this before! It's just amazing! I am happy. Again, thanks to you and Richard for this opportunity to own one of the world's best tuners in such excellent cosmetic and operating condition! R.H., CA. |
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I thought I would write and let you know that although I usually do not impress, I was completely blown away by your service and shipping. The packing job was as good as it gets. Triple boxing? Yikes. The attention to detail in the repairs was nothing short of astounding, right down to wrapping the cord properly and protecting the plug prongs.
In running my company, I have always felt that going the extra mile helped ensure repeat customers who were beyond satisfied. Your customer service has ensured that when I buy Classic, or whatever, you guys will come to mind first.
Thanks again...D.S., TX |
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Just realized I totally forgot to thank you and Audio Classics for
your exceptional service on my tuner last month. Not only were you guys quick and responsive, you actually fixed the problem! J.S., CA
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the Fisher 500c sounds great. L.V., NJ |
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I orded some McINTOSH parts from you today was very impressed with how you
handle your self, thank you for the great service. I figured you guys were good when McINTOSH parts dept. said to call you... J.D., MI |
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RE: MC240 Repair
It sound great, better than I've heard it sound in the 25 years that I've owned it! Ryan was a pleasure to deal with, he was helpful and informative, and got it back to me quickly. I had a very tight schedule and he worked it out to meet my time frame. You have a new and very satisfied customer! Thank you and please thank Ryan for me, I owe him one. J.W., MO. |
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THANKS FOR TAKING THE TIME TO LOOK AT MY INTEGRATED AMP MA6500
YESTERDAY. YOU GUYS TAKE EXCELLENT CARE OF ME AND YOU HAVE A LIFE LONG
CUSTOMER. R.A., NJ
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