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Professional Service Department:
Audio Classics has the three essential elements required to give you the best possible repair service on
your stereo equipment should it need it.
1. Professional and experienced repair technicians whose knowledge is continuously upgraded to keep
current with the rapid changes and advances in electronic technology.
2. Today's sophisticated circuits and electronics require sophisticated test instruments. Dual trace
scopes, distortion analyzers, alignment generators, and more are all a part of the more than $30,000
investment we've made to protect your investment.
3. You are assured of the quickest repair possible using the correct parts and procedures. Rapid,
complete service depends on rapid receipt of authorized factory repair parts. Audio Classics uses the
fastest method of communication consistent with factory requirements. Audio Classics is committed to
you, your enjoyment and your peace of mind. |
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Ryan Kilpatrick
Service Manager · 8:30-5:00 M-F · 607-766-3501 x104
Ryan is our highly experienced sales consultant and manager of our service
department. Ryan began working with Audio Classics in 1992. Call Ryan for
any sales related questions or service inquiries.
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 Richard Modafferi
Inventor and independent consultant to Audio Classics, Rich Modafferi has established himself as one of the world's
foremost authorities on tuner and loudspeaker design and development. He holds Masters degrees in
Electrical Engineering and Computer Science from the NJ Institute of Technology. A Senior Engineer
at McIntosh Laboratories from 1968-74, he designed the MR77 and MR78 tuners and the famous "Rimo"
filter. The MR78 tuner has received world wide acclaim for its State of the Art performance. From
1974 to the present, Richard has been a self employed inventor at Modafferi Acoustical Systems, Inc.
He has been granted a United States patent for Phase Shift Bass Loading and for the Infinite Slope
Crossover. These patents are currently being licensed to Joseph Audio of White Plains NY for use in
their speaker systems. Richard also serves as a writer, reviewer and test lab for Audio Critic, and
The Sensible Sound.
ATTENTION MCINTOSH TUNER AND TUNER PREAMP OWNERS (any model, any
age) NOW Your McIntosh Tuner or Tuner preamp will perform even better. RICHARD MODAFFERI has agreed to do repairs, modifications and
updates for customers of AUDIO CLASSICS. His intimate knowledge of the circuits allow him to improve the units audibly and measurably beyond their original
performance limits. Your investment in this service is protected by a limited one year parts and labor guarantee. |
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 Kevin Schmalz
Kevin comes from a musical family and began playing the French horn when he was 12. He became
interested in audio around the same time and started building kit audio equipment and speaker enclosures for
friends while in high school. With the ongoing improvement in the quality of electronic components over time,
he realized that older equipment could often be tweaked to sound better, and this discovery began a life-long
interest in audio equipment. He attended Carnegie-Mellon University and earned BFA and MFA degrees in music
performance, and was a member of the Caracas Philharmonic for several years during the early 1980s. When he
returned to the States in the mid 1980s he continued to freelance around the Buffalo NY area, but got a day
gig working for NYSEG which turned into a 30-year career in various capacities beginning with performing energy
audits, marketing, credit, and finally program management. He recently retired from NYSEG and now is having a
blast working for Audio Classics. His specialty is restoring vintage tube and solid-state equipment.
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I'd also like to tell you what a great
company you have. You found a
market niche and provide what has
to be the best service available. The
relaxed atmosphere, combined with
the knowledge and professionalism
of the staff gives you an unbeatable
edge. I wouldn't think of using
anyone else. I also have a
MAC1900 receiver which was
serviced by you also. It would have
been impossible to distinguish it
from brand new when I unpacked it.
On both occasions, I dealt with
Ernie. He's got to be the best
customer service guy around. He
knows just about everything and is
pleasant and funny to boot. I never
feel rushed when talking with him. I
feel as though we've been buddies
for a long time. Thanks for being
there, S.S., NJ |
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I am writing this letter to let you
know of my absolute 100 percent
satisfaction with both the customer
service, and the work done on my
MX-110. I am very impressed with
the craftsmanship, and full written
description of repairs done by
Richard Modafferi. To rebuild the 7
transformers that he described as a
"tedious nerve wracking job," is just
incredible. Indeed, his attention to
the minute detail of eliminating the
flicker in the MPX Stereo Lamp
elevated this to a work of art. To
simply say that I appreciate this
would be an understatement. SH,
CA |
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Just received my SCOTT 310E you
repaired and have to comment on
how impressed I was by the way
this was handled. When the box
arrived, it looked like a brand new
component. And that is the way the
tuner was handled. Moreover, I just
could not believe the care and
respect expressed. It was wonderful
enough to receive a repair record,
but to have it begin with a reference
to my piece as a "Scott treasure" is
something to remember and cherish.
Also, it sounds superb. Again, want
to thank you for the care and
obvious expertise that went into the
repair. Have often heard your name
mentioned, and just want to add this
was one of the rare occasions when
a legend is justified. I ... have
always wanted to visit Audio
Classics. After this experience it is
something that is a must. ADA, NY |
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I was happy to see George Melnyk
listed as an associate of Audio
Classics. I am a pipe organ
technician by profession, and have
spent time at George's amazing
"magic toy shop" of a house. I really
think he can make or fix anything.
Some of the machines he has
invented for his own shop are
amazingly ingenious and practical.
C.M., |
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I would like to thank
Richard for developing such a great
product. The MR-78 provides great
overall performance, and I'm
looking forward to enjoying the unit
even more after Richard is through
with it.J.L., MI. |
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JUST A NOTE TO TELL YOU
THAT I JUST RECEIVED MY
TUNER ABOUT 45 MINUTES
AGO. I GOT IT INSTALLED AND
IT SOUNDS BETTER NOW
THAN IT DID WHEN IT WAS
NEW. GIVE MY THANKS TO
RICHARD. P.B, PA |
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Richard Modafferi truly brought my
MR71 much further than back to
life: I have a loaned Marantz 10b in
my house. It was comparing the two
that caused me to send my MR71
back to Mr. Modafferi.
THE NEWLY REPAIRED AND
FURTHER MODIFIED MR71
OUTPERFORMS THE 10B IN
THE FOLLOWING
PARAMATERS:
The 10B sounds distorted in the
highest frequencies in comparison.
The MR71 easily tunes and locks in
stations that are challenges to the
10B. The overall presentation of the
MR71 is just plain lovely.
My best thanks and congratulations,
Mr. Modafferi. You have done it
again! In my humble opinion, the
Modafferi MR71 is a masterpiece.
GMC, NY |
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You recently repaired/serviced my
10B tuner. Wanted to let you know
that it arrived without incident. I am
listening to it now - what a
difference!! It sounds GREAT! Just
had to let you know that I thought
your level of customer service is
incredible. Certainly makes me want
to do business with you again. Many
thanks!! F.M., RI |
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I just wanted to let you know how
very pleased I am with the work
your service department did for me.
It's very rare these days to find a
company that really cares about the
quality of their work and you folks
are top notch in my book. Please
thank the folks in your service
department for me. When I have a
need in the future for stereo
equipment or repairs I will certainly
send you my business. Thanks
again, M.C., KY |
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A quick "thank you" for the superb
job your staff did in restoring the
MC 30s. On everything from
Morrison to Thorogood, Horowitz
to Enya, my XRT-18s never
sounded as warm, crisp, and
musical as they do now. They put
the B&K EX442 to shame, 200
WPC or not. Hat's off to Modafferi
for a job well done! N.D. PA |
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Thanks to you and your staff. I
received the repaired unit right on
time. Again, you guys did a great
job. Thanks! J.B., OH |
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Just a note of thanks for the work
done on my MX110. It was well
worth the wait.Also, thanks for the
prompt delivery of the front glass. It
was installed and the unit looks
almost new. Sounds great, too.
Thanks also to R. Modafferi for the
work done, not only on this unit, but
also on a MR 71 J.G. IN
As always, I am so glad I chose
Audio Classics as my "Stereo
store." You have been so devoted to
making me happy and I greatly
appreciate it. R.F., SC |
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Just wanted to inform you of the
excellent service I have been
receiving from Ryan Kilpatrick and
Richard Modafferi. I have used
Audio Classics to refurbish several
Marantz 10B tuners and they always
come back to me in tip top
condition and at a reasonable
service charge. I am a customer
contact person myself, and it isn't
often that I am so pleasantly
surprised with the overall quality of
an organization. It is reassuring to
now that Audio Classics is there and
will be (hopefully) providing the
same high quality services well into
the future. K.T., PA |
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Mike, I am SO happy I became
acquainted with you and Audio
Classics. I think it is great that Mr.
Modefferi is so throrough and
careful. PLEASE pass my thanks
and regards on to him. R.F.,S.C. |
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Re: MC240 Repair
It ran a bit over what I expected but
I must say that it's money well
spent. I also appreciate Richard's
detailed description of his work. I
was quite surprised at the extent of
the disrepair. It only goes to show
that when something comes at a
bargain price, there is usually a
catch to it. Please relate my thanks
to Richard for his quality work......
C.Y., CA
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I just wanted to take a minute to say
thanks for all of your guidance,
patience and help in my recent
purchase of two McIntosh power
amplifiers.
The real test of a dealer (or man) is
when the deal doesn't go as smooth
as normally expected due to
equipment failure problems. These
problems are really not the fault of
either the dealer or client. In
electronics, things can be wrong
with even the best equipment. This
was true in my case. You came
through quickly and solidly to
correct the problem better than any
dealer that I have ever seen. This is
especially true in this case due to the
high cost and weight of the problem
equipment. I would not consider
buying a large ticket item from any
other dealer even if they are
geographically closer.
I....will send you as many clients as
I can. L.W., FL |
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Thanks for spending so much
"quality time" with my MC225. It
now sounds better than ever before
(and that's saying quite a lot,
because it was super before the
R.M. treatment). I am happy to
report that the demons are now
exorcized and I am a very happy
camper. A big bonus to me is that
my amp was worked on by an
industry legend. Thanks again. P.G.,
Pioneer USA, GA. |
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Thanks once again for your help and
service. I know that the piece was in
very good and capable hands. To
think that I can still get such a level
of service on equipment I purchased
over 30 years ago! Thanks to all!
T.G., MN
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Re NHT amp repair: It sounds very
quiet...... It sounds very good. I
appreciate your help. Pass the word
on that I am very satisfied with the
repair job. M.D., NY.
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...just a note to let you know the job
you guys did on those speakers was
way beyond what i thought would
happen...i'm a real nut...you know
me...and i can tell, you guys have
jobs doing what i do for fun (insert
envy here). Now, for the first time,
my speakers are louder than the
voices in my head! The (McIntosh)
ML1c's are museum quality
....thanks. D.O., GA.
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Re McIntosh MR78 repair: It
arrived Friday and I have been
listening to it all weekend. I think it
actually sounds better than when
new...R.B., WA.
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MY SHOPPING CART 
