Just wanted to say I had my first experience buying from your shop on Saturday and I couldn't be happier with the salesman, Ernie. Nice to talk to and very knowledgeable. P.C., NC |
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I wish to thank you for the great service, communication, and wonderful product. I am very pleased. K.C., VT |
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Aaron was a pleasure to work with. Professional and responsive which is a rarity in our business today. G.L.,ID |
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just wanted to thank you for tracking down, in your warehouse, the Mac. XRT-30 12" woofer for me, and getting it to me in a safe and "sound" manner( your shipping department is famous for some of the best packing in the world !! ) Anyway.. Thank you again for helping me return my XRT-30 speaker system back to factory specs. As always, a very happy customer of Audio Classics.. Take care, B.F., FL. |
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... The sound coming out of my speakers is stunning. Everything I had hoped for. Just wanted to express my thanks to everyone involved including the lead tech who brought my 4300v back to spec, to the person who packed my 4300v as though it were a a rare vase from the Ming Dynasty, and and special thanks to Dave Newmark who knows how to look after a customer from initial inquiry right through to after delivery service. This is my second purchase from your company. I would recommend you folks heartily to anyone I know. I can only wonder what my 3rd purchase from you guys is going to be! M.S., Canada |
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Just wanted to let you know that the Audio Alchemy DLC w/remote and power station one arrived today in perfect condition due to your excellent packaging. That baby was wrapped!!! K.C., FL |
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the MAC6700 arrived today and it is the most magnificent piece of gear I've ever had. ...I can't thank you enough for working with me and helping me make this a reality. The packaging is unlike anything I've seen before. Thank you SO much!!! J.D., MN |
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I'm immensely happy. The unit and speakers are everything I could have asked for. Together they are completely fulfilling and I think will ameliorate my need for upgrade for a while. The packing was impecable. I never imagined needing to have to break out my drill to unpack the thing. I love the fact that theres a DAC in the receiver eliminating the need for additional cables. ... You guys been great. Class act. S.J. PA |
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I ... called Ernie and he was very helpful with questions I had reference the new MAC MAC6700 receiver since he himself has one. He took the time to explain to me exactly the background on B1 condition of a units, as well as describing the receiver in general. I hope to do business with him in the future plus he is about my age!! J.Y. MO. |
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Received the guitar and am well pleased--was just as you described!!! Great job of packing and shipping, also!!! H.C., AL |
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The MT-10 is beautiful, and after one tiny hitch, it was up and running. So far, it's like someone replaced my albums with copies that have more stuff on them.... The MCD301 is also wonderful... They are a perfect fit with the C48 and the MC352.... I can't thank you enough for the expert help that Mike provided me through all of this. I was told that to buy used McIntosh from anyone else was just too risky, and I believe that this is true. Thanks again…R.R., NC |
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I received the C46 today cheer for the quality of packing. the c46 is really a qualitative gain for me compared to the C712 that I had previously. V.H. France |
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I really enjoy the c34v pre amplifier, my system sound better then ever. thanks again for the help with my trade in,that really made all of this possible for me. keep up the good work and quality service. A.G., NY |
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I've been an AudioClassics customer for several years. I just wanted to write and say "Thank you." Ryan and Ernie have been taking care of my needs (well, maybe my "wants" more than "needs") for several years. Today I purchased a McIntosh receiver (MAC6700) from Ernie. ... it will be an outstanding piece in my home office. Thank you again for your friendly and helpful staff. T.G., NV |
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package received safe and sound. beautiful CD player! You are simply fantastic M.M., Switzerland |
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Just wanted to let you know the McIntosh arrived safe and sound (awesome package job) ...With 40+ year old preamp/amp and speakers, I feel like a time traveler going back to when I first got into music and it has never sounded this good. I never realized how undernourished my system was till yesterday. Better late than never. W.M.,OR |
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... last week I had an opportunity to purchase a pair of McIntosh Stereo Speakers from your fine Company When I called, I was very fortunate to have one of your outstanding Customer Service Representatives by the name of Andy Butt. Andy ... advised me he had a pair of ML1C, completely reconditioned, .... in excellent condition. ... I can not place in words, how pleased and satisfied I am with my first purchase of a stereo component from your great company! I was concerned about the shipping and handling, but they arrived ... in excellent condition, the packing was done in a excellent way, by truly a professional person, I truly thought they were brand new! Andy, did an excellent job in the conditioning of these beautiful speakers!! ... Andy, is a true Professional in every way that represents what a Customer Service Representative should be. His excellence, and superior performance and his commitment to your outstanding Company, and along with his commitment, to be honest and sincere desire, to help me with my questions and final decision to make my purchase, really impressed me, as this was my first purchase from Audio Classics, and yes, I was a little cautious, as this was a substantial purchase for my first time. ...his representation of your Company, sets the hi Standards, that other companies can only hope to achieve! ... Be rest assured, I'll do my part in the spreading of how great a company you are!! ...A very Satisfied and Pleased Customer!!C.B. VA |
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Truly Outstanding Customer Service...Dave and his team are simply the best...A++ T.P., PA |
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The (amp) arrived safely and a day early. The packing was exemplary -- there isn't a scratch on it. And what a difference it has made to my system! I'm absolutely delighted with the purchase, and perhaps more importantly so is my wife after hearing what it can do. Thanks again. All of you at Audio Classics have been great. I will certainly be contacting you again when I next decide to upgrade. S.M., VA |
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Thanks for everything ...I will always buy from you guys you save me a lot of money... .R.M., IN.
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THE GLASS FOR THE MC7108 ARRIVED LAST WEEK AND I PUT IT IN WITH NO PROBLEMS ... YOU GUYS DID A GREAT PACKING JOB. THAT BOX COULD HAVE BEEN DRAGGED BEHIND THE SPACE SHUTTLE ON REENTRY WITHOUT BEING DAMAGED!! D.M. HI |
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I recieved the Parasound remote yesterday and all is working well. Thanks very much for the great service. L.P., Canada |
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Just perfect, Mike. Guys did a meticulous job. 802’s sounds every bit as good as I hoped, and they look so intimidating. A dream of my youth fulfilled! (heard my first 801’s in a Rochester about 30 years ago when I was young and poor). Nice to meet Alexander too …intimidating kid. Thank god for young people like that. P.B., NY |
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I wanted to thank you again for your wonderful tour of both McIntosh and audio classics . We really enjoyed our time with you. You are everything that I hoped that you would be and the people that we met were very interesting. I could have spent all day and more at your facility. Thanks again, D.G., PA
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Thank you very much for this transaction. It is still perfect, fast and pro. M.H. France
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I just wanted to drop you a line and tell you how pleased I am with the amp and speakers. Your recommendations were spot on and the system sounds incredible. thank you so much. D.H., ID |
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I received my MC2105 on Friday and just have to say the packaging was incredible and as a result arrived in perfect condition. I hooked it up and all I can say is the sound is amazing in comparison to what I had before. It is amazing what you guys were able to do with this amp. I could not be any happier with the work or service I have received from you guys. J.F., WV |
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I received the guitar today. The guitar is amazing ... fantastic Packaging .. impressive Thank you for everything you did to make it possible to I have that guitar. All this time I had a very pleasant contact with you ... I am very grateful to you. Thanks again for everything. I.K., Bulgaria
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Sitting here and living the c2300 for the first time. Sounds great out of the box. More detail and a whole lot more depth. A whole new experience. More important was the level of service you provided in turning around my MC 352. Looks great with the LEDs. I have been in sales my whole life and appreciate when I get smothered with great service. I can't imagine buying anywhere else. D.M., NY |
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Our beloved MC275 MkV monoblocks came straight from Mike Sastra at Audio Classics. Leave it to the Mac experts when you're looking for that perfect McIntosh amp or preamp. Why would you trust your next McIntosh Labs purchase to anyone else? They now have a Syracuse location in Upstate, NY too! K.O., NY |
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