... last week I had an opportunity to purchase a pair of McIntosh Stereo Speakers from your fine Company When I called, I was very fortunate to have one of your outstanding Customer Service Representatives by the name of Andy Butt. Andy ... advised me he had a pair of ML1C, completely reconditioned, .... in excellent condition. ... I can not place in words, how pleased and satisfied I am with my first purchase of a stereo component from your great company! I was concerned about the shipping and handling, but they arrived ... in excellent condition, the packing was done in a excellent way, by truly a professional person, I truly thought they were brand new! Andy, did an excellent job in the conditioning of these beautiful speakers!! ... Andy, is a true Professional in every way that represents what a Customer Service Representative should be. His excellence, and superior performance and his commitment to your outstanding Company, and along with his commitment, to be honest and sincere desire, to help me with my questions and final decision to make my purchase, really impressed me, as this was my first purchase from Audio Classics, and yes, I was a little cautious, as this was a substantial purchase for my first time. ...his representation of your Company, sets the hi Standards, that other companies can only hope to achieve! ... Be rest assured, I'll do my part in the spreading of how great a company you are!! ...A very Satisfied and Pleased Customer!!C.B. VA |
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Truly Outstanding Customer Service...Dave and his team are simply the best...A++ T.P., PA |
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The (amp) arrived safely and a day early. The packing was exemplary -- there isn't a scratch on it. And what a difference it has made to my system! I'm absolutely delighted with the purchase, and perhaps more importantly so is my wife after hearing what it can do. Thanks again. All of you at Audio Classics have been great. I will certainly be contacting you again when I next decide to upgrade. S.M., VA |
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Thanks for everything ...I will always buy from you guys you save me a lot of money... .R.M., IN.
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THE GLASS FOR THE MC7108 ARRIVED LAST WEEK AND I PUT IT IN WITH NO PROBLEMS ... YOU GUYS DID A GREAT PACKING JOB. THAT BOX COULD HAVE BEEN DRAGGED BEHIND THE SPACE SHUTTLE ON REENTRY WITHOUT BEING DAMAGED!! D.M. HI |
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I recieved the Parasound remote yesterday and all is working well. Thanks very much for the great service. L.P., Canada |
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Just perfect, Mike. Guys did a meticulous job. 802’s sounds every bit as good as I hoped, and they look so intimidating. A dream of my youth fulfilled! (heard my first 801’s in a Rochester about 30 years ago when I was young and poor). Nice to meet Alexander too …intimidating kid. Thank god for young people like that. P.B., NY |
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I wanted to thank you again for your wonderful tour of both McIntosh and audio classics . We really enjoyed our time with you. You are everything that I hoped that you would be and the people that we met were very interesting. I could have spent all day and more at your facility. Thanks again, D.G., PA
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Thank you very much for this transaction. It is still perfect, fast and pro. M.H. France
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I just wanted to drop you a line and tell you how pleased I am with the amp and speakers. Your recommendations were spot on and the system sounds incredible. thank you so much. D.H., ID |
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I received my MC2105 on Friday and just have to say the packaging was incredible and as a result arrived in perfect condition. I hooked it up and all I can say is the sound is amazing in comparison to what I had before. It is amazing what you guys were able to do with this amp. I could not be any happier with the work or service I have received from you guys. J.F., WV |
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I received the guitar today. The guitar is amazing ... fantastic Packaging .. impressive Thank you for everything you did to make it possible to I have that guitar. All this time I had a very pleasant contact with you ... I am very grateful to you. Thanks again for everything. I.K., Bulgaria
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Sitting here and living the c2300 for the first time. Sounds great out of the box. More detail and a whole lot more depth. A whole new experience. More important was the level of service you provided in turning around my MC 352. Looks great with the LEDs. I have been in sales my whole life and appreciate when I get smothered with great service. I can't imagine buying anywhere else. D.M., NY |
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Our beloved MC275 MkV monoblocks came straight from Mike Sastra at Audio Classics. Leave it to the Mac experts when you're looking for that perfect McIntosh amp or preamp. Why would you trust your next McIntosh Labs purchase to anyone else? They now have a Syracuse location in Upstate, NY too! K.O., NY |
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I RECIVED MY L12 WOOD CABINET IN PERFECT SHAPE,THANKS TO YOU AND YOUR VERY CAREFUL PACKING OF THE UNIT. EVERYTHING WORKED OUT VERY WELL, MY C26 PRE AMP LOOKS VERY NICE AND I'M VERY SATISFIED WITH YOUR KNOWLEDGEABLE SERVICE AND THE VERY PROMPT DELIVERY.THANKS AGAIN, D.G., NY
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Thank you very much for the excellent transaction. Please relay my thanks for your shipping department for the excellent packaging. I was worried about the bases falling on the stands (plastic covers), but that did not happen thanks to the care in shipping. B.C., WA. |
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Just wanted to say thank you again for the entire purchase process. Everything was pleasant and straight forward. We enjoyed visiting AudioClassics and meeting you, and we got all the support to make the right decision. Then the "package" arrived already on Thursday (and caused some raised eyebrows of my colleagues). It was perfectly packed up and the units are really in like-new condition. Thank you also for the XLR cable. I have now everything set up in our living room and I'm very happy about the look and sound of our new system. Of course I'm aware that this might be subjective, but I really think it's a substantial improvement and the 501s suit the 802s better than the newer Mc generation. The 501s are more laid back, maybe less brilliant, and the 802 is a very detailed and and extremely clear speaker. The combination is now not so much in your face as the previous combo, but just the right compromise: relaxed, controlled, still very clear, simply more musical. And the C48 adds exactly the missing functionality of passthru and the D/A converters. So you can probably hear through these lines that your made two happy customers. P.Y. MA
PS: Special regards and thanks from (my wife). She wanted to make sure that I send greeting from her, too. She really liked the trip and meeting you (which is certainly the best a stereo nerd can hope for).
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I wanted ...let you know that I received the MA6600 ... and it arrived in perfect condition. It is fabulous. I hooked it up right away and listened to some of my favorite CD’s. The difference is quite dramatic. I heard instruments I didn’t know were there previously. And the bass is much improved.
Thanks very much for all you efforts and the very professional way you’ve done business. R.S., TX |
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i just received my mx132. you were right i am happy with it. i just want to say that you guys at audio classics are the best. G.N., CA
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Thanks again for the great service.... I am enjoying the Classic 2, even though I didn't get the employee discount... Mike did a great a job with set up and answering some questions after I got it home. Have a great day! P.D., NY
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Thanks for the expert advice and helping me out with the great deal on the turntable and cartridge. I look forward to my next purchase. I'm working on the wife already. B.T., GA
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The Marantz 1200 Integrated Amplifier got in safely. As always, your guys who do the shipping boxed it up beautifully. I have never seen any piece of audio equipment boxed better. I also want you to know that the Marantz 1200 is UNBELIEVABLE!!! Its cosmetic condition is MUCH better than I had hoped for. It will be proudly displayed in my audio room along with all the wonderful McIntosh equipment I have purchased from you over the years. Thanks again for everything, M.M. MO
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I just received the guitar. It's beautiful. Thank you again for making it possible for me to own such a beautiful piece of art work.
Thanks again. H.P. TX
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i'm really enjoying my new office stereo...... got the Snells (K7) on either side of my desk with the MAC 1700 on a side table, loving it. sounds great, looks great.
easy to get spoiled listening to the speakers from up close, they are only about 3 feet away from each ear. J.L., NC |
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As always everything perfect (perfect packaging, perfect delivery, excellent product) E.M. Italy
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I was in last week to buy a McIntosh tuner. ... you kindly arranged for me to tour the McIntosh factory. I LOVED it! ...Many thanks, T.B., NC.
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my old MR55 works beautifully. Thank you to you and Steve and the entire Audio Classics team. I love the MR55; it's better and more beautiful even than you described when you sold it to me. B.B., NY
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Just wanted to let you know the speakers arrived today. ... the two skids look perfectly packed and intact. Thanks for a good job with that! P.M., CO.
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The McIntosh 2155 arrived safely today. It is awesome! Your packing is incredible. Your shipping super fast. The Amp is beautiful, and sounds awesome. I am having fun listening to my favorite vinyl right now. Importantly, my wife said ‘that sounds great!’. F.S., OH
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Holy cow batman, super fast delivery! I was expecting it on Friday, and it arrived here a little before 1pm (Wednesday). ....Thanks again for the excellent service and great price... much appreciated. The amp looks simply gorgeous! D.A., AZ
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