I received two speakers today. ...A perfect package thanking you. M.S., Japan
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I’d like to thank you personally for all your time and patience during my visit yesterday. That’s a level of service, and yes friendship, I’m not accustomed to. But then, I’m not a level of customer most have had to endure. Cheers! ...Thank you for a great job with the transaction. ... I want to thank you for your generosity for having me down for the day. You’ve got a super store going, and you’ve surrounded yourself with great people. and to the rest, a big thank you for a very memorable 1st visit that will be far from my last. I’ll be the guy recommending you guys to everyone. M.H., NY
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The unit was impeccable. I couldn't tell it from brand new. Mike was great. From the original Mcintosh double boxing to all the plastic wrapping, I couldn't tell it from new for the life of me. The unit itself is more stunning and well made than you would ever imagine from the pictures. Tube preamp and solid state amp sounds like a Mcintosh 100 percent. When I buy such a item it tends to loose its novelty as time goes by, rather I only appreciate this thing more and more.S.J., PA
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Got the 5100 back this afternoon, and it is all set up and sounds perfect. Thank you very much for your and your team's attentive fast service--i am so happy. Old-school service--there is nothing like it. J.B., MA
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Thanks for your help & advice. You guys are always a pleasure to do business with!! J.O, WI
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I am writing to let you know how pleased I am over the MX135 that I purchased from you January of this year. This will make six McIntosh units that I have purchased from Audio Classics over the last five years. I have two systems, one for Stereo and one for Home Theater, in separate rooms. All my experiences in dealing with the personnel, and in the quality of the firm's products have been high class. In this regard I want to thank you for the extra effort you built in to make me feel good about this recent transaction. I appreciated the exchange, and testing of a replacement unit, which is a truly wonderful addition to my Home Theater System. I.F., IN
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Thank you for that great sounding and very beautiful MC2500 power amp. you made my day!! I wished and hoped for over a year for a for a McIntosh amp such as this, keep up the GOOD WORK. D.G., NY
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Received in great shape. Perfect condition. Sounds great on my home system. S.U., NY
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Pleasure doing business. I know time is money, but the video's you posted on Youtube and many of your comments on the forums led me to you. ... Keep up the good work, and as always posting videos or Facebook postings really help the younger generation really understand what you sell. B.L., GA
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Thanks so much for everything. All is set up and sounds amazing. Almost broke my back going up three flights of stairs with the amp, but it was worth it. M.D., NY
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...Andy Butt did a great job in sending me the 10 inch woofers that I needed to replace on my XR3's. I'm the original owner of the speakers, and along with my MAC4100 receiver, my system sounds the way it did 30 years ago. I couldn't be more pleased. I want to thank you again, and Andy for a great job. If I need anything else, I will contact Andy again. Keep up the good work! D.W., NV |
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The MC1201's arrived today. I unboxed them and they look great. J.C.
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I really, truly appreciate all of your support during this series of SNAFUs. I've never had these kinds of things happen before, and Audio Classics has proved once again why they are simply the best. Thanks again! E.F., OH |
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Tannoys are home and playing well... Thanks a million man!!! J.S., NJ |
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I came into the store this past week and was helped by Dave Newmark. It was the best experience I've ever had at a high end audio store. Dave was pleasant and helpful and set me up with exactly what I was looking for. I hope to return again soon.W.K. , NJ
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I am really enjoying my DRS1 (Martin) geetar. its a great one. C.C. NY
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I received it yesterday, I'm impressed with your AudioClassics and the unit! B.C., IN |
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It is difficult to put in to words my appreciation for your assistance with my MX150 problem. You exceeded every expectation I had. At 74 years of age you have made my life much easier and for that I will always be grateful. You are not only a great business man but an even better person. I would like to add that Mike Sastra has done a great job of filling Frank Gow's shoes. I have enjoyed knowing each and everyone of you. M.B., IL |
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"Outstanding company! Knowledgeable friendly staff. I had the pleasure of dealing directly with owner Steve Rowell, recently with the purchase of a Mac C48 preamp and Mc 352 power amp. Fantastic equipment, fantastic store. Don't hesitate to buy from Audio Classics!!!" P.D. NY |
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The best packers!!!! Always perfectly described and fast, the best Thanks!!
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I enjoyed the informal atmosphere of your shop and it was a pleasure to meet you and your staff. J.A., MN |
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damn good service!!!!!!!!!!! Just wanted to drop you a line about how wonderful your services are. I purchased a MC2205 off of ebay it came from Santa Monica, UPS must have dragged it behind one of their trucks the glass face plate was no more. The face plate that you guys sent me was perfect. Well package and shipped timely . It’s a wonderful thing to bring old audio equipment back to life .Thank you again and I will definitely deal with your company again.
C.R., SC |
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Just wanted to thank you for the great service that you and audioclassics gave me on my purchase of the Mcintosh MA6200. The packing was absolutely the best. It would've had to been run over my a tank to damage the amp. I had up till now; I only seen pictures of the MA6200, and didn't realize how really gorgeous it is. It is stunningly beautiful and makes you realize how plain the majority of audio equipment is in comparison. Now for the best part:I had been running my Cambridge Soundworks M80 speakers with a Pioneer Elite Amplifier and was fairly satisfied. The speakers sounded pretty good but lacked "something".When I hooked them up to the MA6200, I couldn't beleive that they were the same speakers. Even with the loudness in the flat position and the equalizers flat,the richness of the bass and the "depth" to the sound was incredible! Yet the sound was not "boomy" but very smooth. Individual instruments and vocals were clearly defined. What an incredible amplifier. My other amp could play loudly, but there is no comparison to the Mcintosh. And by the way,the Mcintosh looks brand new.Many thanks again. M.P.,VA |
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I worked with Dave Newmark on the purchase of a SA-KI Pearl SACD player. I wanted to let you know what a pleasant transaction it was. Dave was a pleasure to work with and when the player arrived, it was nice to see the great packing job that was done. Clearly a great deal of care was taken in making sure the player arrived in good shape. I'm happy to say, the KI Pearl appears to be in great shape both cosmetically and functionally. I will most certainly contact Audio Classics again when I'm in the market for another piece of audio gear. I'm a Marantz fan going back to the mid '70s when I purchased my first product of theirs - a 2325 receiver. It's nice to work with people who take pride in what they're doing. Thanks again for a pleasant experience. P.B. , MI
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just wanted to thank you and Dave Z for a recent Marantz purchase via Audiogon. Couldn't have been better! L.C., VA
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Mike just wanted to let you know I trust your knowledge of the audio field more than anyone else. ....Will always hold you and audio classics in very high regards. A.J., OH
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Ernie helped me. Best. service. EVER!!!... Thanks again for the great experience. I'll be back! M.H., MA
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I have not had a chance to say thank you for the professional attention with my last purchase. The player safely arrived and is impressive. I believe that it takes several months for a person to fine tune the listening experience and the initial experience is just the begining. Thank you for your continued support. C.A., NJ
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In our business we rarely get compliments. I just wanted to take a moment to acknowledge Andrew Butt. Andy is so refreshing to work with. He is extremely professional. Every time I've requested part information for Andy, he has gotten back to me within a few hours, which is simply RARE in our line of work. I know Andy wares several hats at work, and dealing with me is just one of the many. I just wanted to let you know that working with Andy is a PLUS PLUS PLUS! Audio Classics is very fortunate to have Andy as an employee. M.P., CA |
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Just wanted you to know I got my MA6300 today safe and sound. Got it set up and it sounds beautiful!
Thank you so much for helping me with my purchase and making sure it arrived when I needed. J.M, NY
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