The three amps I purchased from Audio Classics are still going strong: 2 Dynaco ST-150 purchased in 2000 and one amp that is an absolute KEEPER-Electrocompaniet Ampliwire II -purchased from the old store ....-after more than twenty years of use, it still sounds great-with a good tubed preamp it is a killer sounding combo G.T., MD
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Your a great Guy Mike. I have never had ANYONE who took my money that I have liked as much as you. You are a REAL Gem for Audio Classics. M.M., MO
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It's here and it's fantastic, thank you!! I might add that you deserve a medal for that packing job. R.R. Trinidad
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... I've had the fabulous experience of doing business with your shop. ....all I had experience with from long ago were Klipsch speakers. Contacting their website, they referred me to you. then I got to your "contact us" page (very nicely done, by the way), the years of experience directed me to Ryan and I sent him an email. Within an hour he replied saying that he could help. He explained equipment investment priorities, sent data sheets and pricing information and I talked of manufacturing preferences and placement restrictions in my small home. When it was all set, we set up a date for me to make the trip and check it out.
Arriving in Vestal and after being greeted sufficiently by your beautiful Bailey, I introduced myself and said I was there to see Ryan. Another of your fine employees said I was set up in a sound room. REALLY??? That took my breath away and I felt like the Princess of England - not a big Queen fan. He showed us the way, turned it up and went for Ryan. There was a lot riding on the next few minutes and to say that I wasn't completely nervous would be a lie. I was about to meet someone I had never even talked with and yet was ready to spend, what is for me, a great deal of money on a system I hoped would be beyond expectations. Likewise Ryan was going to meet someone he'd never talked with for whom he went to a great deal of preparation work for and trusted to show up.
Ryan's professionalism, knowledge, and friendliness erased the nervousness within seconds. He patiently listened thru our test songs, answered all of our questions, easily assembled the remaining components, breezed the purchase and even helped us pack the car. It was an easy takes, my Jetta is not a wagon. He has since courteously and promptly answered questions after the sale. That kind of customer service is exactly the reason I'm not a Best Buy type shopper and is very rare and greatly appreciated. The system is out of this world. The warmth that resonates from the tubed pre-amp is just as Ryan said it would be. It doesn't matter the style; jazz, blues, fold or rock and roll. It is something I'll never regret. The whole experience is one I'll never regret and thanks to you and a fabulous employee you have in Ryan Kilpatrick, one I'll never forget. Thank you very much. It's been a pleasure doing business with you. I tell everyone I see how wonderful you are and I'll be back. B.H.
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I just wanted to thank you once more for the beautiful C28. I received the pre-amp in perfect condition thanks to a great packing job.... For the last 2-weeks I have enjoyed the C28 paired with an MC2505 Power-Amp and the results have been excellent. Your professionalism, customer service and quality products are second-to-none. P.C., Canada
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Thanks for sending the box for the MI3. I appreciate that very much. The people at Audio Classics are great people to do business with. J.R., NY
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The player arrived in excellent shape and performs the same. I am very pleased I purchased it from your store. R.P., Canada
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Fantastic service, the best packing I've ever seen. R.S.,CA |
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Thanks for the Leak Stereo 20. Delighted. Packing was the best yet! B.F. Canada
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...You guys are top notch and you earned it. I'm looking forward to doing business with you again soon. G.A., CA. |
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i got the C200 pre-amp this afternoon and just hooked up to my system. I must admit, it sounds pretty darn good as it replaced a C2200 that had just been retubed as that pre-amp sounded very good also. The C200 was just as you described as you were a pleasure to deal with. You and Audio Classics are first class as i would recommend you to everybody in the world. Thanks for your help. R.S., NY
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Ernie, Thanks for all your help! The XLS 360's sound and look fantastic. I've never been disappointed buying McIntosh. R.B., OH
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Just another "Shout-out" to Mike and everyone at Audio Classics!!! Thanks for the prompt attention to my 1st service issue to complete satisfaction! I have purchased a number of items from "y'all" and have always been happy. I had to have an item serviced recently and just received it back with perfect timing and results. "Shout-out" to the service and shipping departments as well! Thanks, B.L. in TN
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wanted to thank yall for the perfect service. mike helped me build my system. Im sure youve heard this before mike is the best of the best. my system is still breaking in and is totally amazing.... yall service has earned you a customer for life. thanks r.b., TX
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The equipment arrived today and I love it! The equipment's condition is better than advertized and I've never seen equipment packed as well as the Macs. Thank you for a very enjoyable buying experience. W.B. OH |
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Thank you for a very enjoyable buying experience. W.B. OH |
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I got the unit on Thursday and have spent the weekend getting it “broken-in”. So far I am very happy with the unit and am quite happy with my purchase. I must compliment Audio Classics on the packaging materials used. Thanks! B.J. MS
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Just a note that I received the ProAc Response 1sc in perfect shape and they really sing with my Mac tube gear. Their natural tonal balance is really amazing. Thanks again for the deal S.F., WA
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My c-j Premier 10 arrived in excellent condition. Thanks for the double box. The Pre sounds great, ... Thanks again. D.D., MI.
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MD100 arrived in great shape and works perfectly. Thanks. J.W., AZ
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Thanks so much for your time spent on the phone with me about a week ago. I received my order of the McIntosh MC2505 amplifier, the McIntosh MX112 tuner/preamp, and the audio cables yesterday. I hooked it up this morning into the rest of my system & am in audio heaven! F.C., SD |
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RE MA230: It sounds like a million bucks! Thank you!! K.K., OH
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SLIIINKY!! It must be great to be in a business that only makes people feel good! P.L. MA |
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May life be as trouble proof as my Mcintosh! R.W., CA
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I would just like say that I finally had a chance to stop by and visit your legendary estabishment in transit from Rochester to Maryland. Once there I was greeted by what appeared to be one of the most knowledgable McIntosh sales men that I ever encountered, Mr. Ernie. R.J., MD.
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C220/MC452: Even without the subwoofers, system has more than adequate bass and no more smearing.... Even CD reissues of 1959 jazz recordings come alive. Nice to spend the day with you...thanks again for your help. P.L., MA |
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Just received the unit today, I want to tell you how pleased I am with the condition and packing of the unit. And as far as I can tell, it has upgraded the sound of all my transports by a long way too. thanks and regards S.L. CA |
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I received the MCD301,the unit is in mint condition. This was the first time I have done business with Audio Classics. I was apprehensive about buying used audio equipment, that you can not see or listen to. Not anymore. When I was looking for a MCD301 I found the Audio Classics site. What surprised me, when I Emailed what I was looking for at 9 PM and I received a response from you minutes later. I look for doing business with you in the furture. Thank you J.B., NY |
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On vacation my wife and I could not hold back and pay a visit to Audio Classics. When we arrived at Audio Classics we were greeted by Ryan who even showed us around and readily answered all questions. We bought a MR 85 tuner to be sent to us to arrive upon our return. Back home the unit arrived on the time. Once unpacked, the tuner was well set up for the use in Europe (even with an European power cable) and in absolute mint condition, as promised. Integrated in the rack between its siblings from McIntosh, we now enjoy radio with the unique McIntosh quality and sound.
Many thanks and greetings from Switzerland K.S.
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Due to very positive experiences from friends I bought some Mcintosh parts from your company. Beside the performance of your company I wanted to point out the contact to Andy! He always!!! Did a very good job. Even in misunderstandings (due to my limited English) he is very patient, fast, competent, friendly…….. As I am a manager of a medium size company I know, feedback from outside is important. Customer satisfaction is important! I am more than satisfied, I feel that Andy tried really to understand my needs (not always easy in talking in different languages!). And he understood! I felt traded like a Key-customer…even if the business we made was really small money! W. S. Germany
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