May life be as trouble proof as my Mcintosh! R.W., CA
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I would just like say that I finally had a chance to stop by and visit your legendary estabishment in transit from Rochester to Maryland. Once there I was greeted by what appeared to be one of the most knowledgable McIntosh sales men that I ever encountered, Mr. Ernie. R.J., MD.
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C220/MC452: Even without the subwoofers, system has more than adequate bass and no more smearing.... Even CD reissues of 1959 jazz recordings come alive. Nice to spend the day with you...thanks again for your help. P.L., MA |
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Just received the unit today, I want to tell you how pleased I am with the condition and packing of the unit. And as far as I can tell, it has upgraded the sound of all my transports by a long way too. thanks and regards S.L. CA |
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I received the MCD301,the unit is in mint condition. This was the first time I have done business with Audio Classics. I was apprehensive about buying used audio equipment, that you can not see or listen to. Not anymore. When I was looking for a MCD301 I found the Audio Classics site. What surprised me, when I Emailed what I was looking for at 9 PM and I received a response from you minutes later. I look for doing business with you in the furture. Thank you J.B., NY |
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On vacation my wife and I could not hold back and pay a visit to Audio Classics. When we arrived at Audio Classics we were greeted by Ryan who even showed us around and readily answered all questions. We bought a MR 85 tuner to be sent to us to arrive upon our return. Back home the unit arrived on the time. Once unpacked, the tuner was well set up for the use in Europe (even with an European power cable) and in absolute mint condition, as promised. Integrated in the rack between its siblings from McIntosh, we now enjoy radio with the unique McIntosh quality and sound.
Many thanks and greetings from Switzerland K.S.
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Due to very positive experiences from friends I bought some Mcintosh parts from your company. Beside the performance of your company I wanted to point out the contact to Andy! He always!!! Did a very good job. Even in misunderstandings (due to my limited English) he is very patient, fast, competent, friendly…….. As I am a manager of a medium size company I know, feedback from outside is important. Customer satisfaction is important! I am more than satisfied, I feel that Andy tried really to understand my needs (not always easy in talking in different languages!). And he understood! I felt traded like a Key-customer…even if the business we made was really small money! W. S. Germany
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thanks for the followup ... I am thrilled with it…..It is a great partner to my MC2000 and I couldn’t be happier…. the C40 that you sold me was in pristine conditions with no issues whatsoever. M.V., MA
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Very happy with my C2300. Thank you very much for your help Ernie. You
guys have the best customer service. Even though you guys are 5,000 miles away, I would definitely buy from AUDIO CLASS-ICS. Aloha! J.S. HI |
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(The MC2205) amp arrived alive and well early this afternoon. Very nice unit, if this is B condition, A must be mint flawless. Exceeds my expectations, you really have to look hard to find anything bad about this guy. Packaging was excellent and obvious that you guys have done this before. The outer box looked a little beat up and i was a little nervous until I opened it up and found two more boxes for buffers. Nicely done. Owners manual was unexpected and a very welcome touch. Thank you. All in all Mike it was a pleasure doing business with you and the next time I am in the market for something, I will check you people first. Anyway, thank you ... J.S. NV
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I recently purchased a McIntosh C50 preamp and traded my C40 preamp and delt with Ernie. He is a credit to your company and it really was a pleasure dealing with Audio Classics. I will certainly tell my friends about your company. I am a blind McIntosh fan, and again it was my pleasure dealing with your company, everything was just perfect. ...Thanks again for a wonderful experience. A.D., NJ |
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First of all I would like to Thank you for everything, The MR85 has arrived in perfect condition and acceded all of my expectations! It was tuned exactly as I wanted and as you promised me. All the parts that I have ordered was packed carefully and came Intact. You are A great seller and a very honest and professional person, not to mention your curtsy and Patience . R.N., Israel
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I will always go to Audio Classics for my first choice in equipment. The MCD 1100 was so profesionally packaged, I was very very impressed. P.G., TX |
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I wanted to thank you for your great customer service. The situation regarding the MX132 was handled quickly and professionally. I once again felt as if I was a member of the Audio Classics "family", not just another customer spending their money. Obviously this demeanor exists throughout your business as I was always treated as someone special from day one. The late Frank Gow was always friendly and helpful. His style of salemanship was a reflection of you. I will miss him dearly. My relationship with you and Ernie Schleider picks up where Frank and I ended, excellent customer service eminating from honesty, courtesy and friendliness. Sincerely, M.D., PA
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Just want to let you know that the MVP861 arrived in perfect condition and performance exceeds expectations. Would like to have given you all a 10 rather then just a 5! R.H., NC
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I was at Audio Classics, ... and purchased the Vandersteen 2CE Signatures. They sound great in my man cave/stereo room. Thank you and your staff for the friendly service. You made the whole purchase a pleasure. I wish more places were like yours. W.R., PA |
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... thanks for very very good service from you. I appreciate it. The amps works 100% and they looks like new ... J.H., Norway
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I wanted you to know how much I have been enjoying my McIntosh 500 CD player. I listen to it nearly every night. This is a wonderful addition to my Mac system. I think it may be the best purchase I have ever made from you. J.S., VA
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I would like to take a moment of your time to express my appreciation for your employee, Andy Butt. The day I dialed Audio Classics for the first time, my call was handled by Andy. He patiently addressed each question I had and if he did not know the answer right away he acknowledged he did not know and took the time to find an answer for me. I liked and trusted him immediately. Throughout the buying process, Andy was thoroughly professional – even though I probably drove him nuts with all of my emails and calls. But that is what excellent customer service is all about and you should be proud to have someone on your staff who understands it is the customer who comes first. I am thrilled with my first McIntosh product and seriously doubt it will be the last I acquire. Andy Butt and Audio Classics made this experience all the more pleasurable thus ensuring a repeat customer. M.N., TX
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You guys run an awesome operation. Just impressed, from a-z. Thanks, M.L., MA.
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I received the C40 in perfect condition and I am really enjoying it…The unit looks and operates like a new preamp, and really compliments my MC2000…..Great combination! ....Thanks for the followup and for your professional service and concern…M.V., MA
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What a great experience and introduction to Audio Classics. I am blessed to have reached your line. So, I now can look forward to having a Mcintosh 2200 and 275 as my pre and amp in my new system. Thanks Again Ernie and thanks to Audio Clasics. R.D., WA
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.... I must mention that I have never encounter customer service like Audioclassics before. I have been dealing with Ernie @ Audioclassics and he nothing but just class act...he has been extremely patient and more than helpful to guide me thru this journey.
S.D., GA. |
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my amp came in yesterday...thing was in a bombcase. Hooked it up and it sounds great. J.W., FL. |
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MC207 arrived safely. This amplifier basically looks new.... I will recommend to everyone i know looking for purchase. Very
satisfied customer :) J.B., CT.
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.... I have to say, you guys are the world champions in packing. Amazing, impressive....N.G., VA
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.... I wanted to drop you a quick line to say thank you very much for being patient with me and helping me along the way. I would appreciate you sending this note along to your CEO and or Founders and let him know how great you have been to work with. I ..... have always had a great passion for music, but just recently got the bug to start building a vintage system but had no idea of where to start. You have been an excellent resource and I very much appreciate your help so far and if/when I look to upgrade from my current system I will start with you and AudioClassics.com. J.W., FL.
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..... THANKS FOR THE EXCELLENT SERVICE. I HAVE BOUGHT FROM AUDIO CLASSICS A MC352, C41 AND, MOST RECENTLY, A C2200. YOU HAVE DELIVERED EVERY TIME! .... I PLAN TO VISIT YOUR STORE WHEN I GET BACK TO THE STATES AS I AM CERTAIN THERE MUST BE ROOM IN MY PLACE FOR ONE MORE PIECE OF MAC EQUIPMENT! P.M., Italy
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BTW, thanks for doing such a great job of packing the Mac. It really paid off as the box appears to have been dropped on a sharp corner, and has a 2 inch hole equally as deep on the bottom. With your “bomb-proof” packing, it really didn’t matter. Thanks for all your help. The receiver will be much appreciated, hopefully for many years to come. J.C., OR
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Now that is what I call SERVICE, Andy. Thanks.Please copy Mr. Audio Classics. I thought that this was a hopeless case. J. B. FL |
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