Just wanted you to know I got the guitar. You really packed it well...thanks. The guitar is beautiful. I'm very pleased with it. Thanks again...R.S., NY |
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Amp received and working. What a great packing job you guys do. So good I took pictures. You should brag more about it. It was a pleasure working with your team. The amp is purring as I write this - playing some great old Dave Brubeck on vinyl that sounds like he is sitting right next to me. You did an A-1 job cleaning up the amp and bringing it back from the dead - too many pieces to count. Well worth the drive from Rhode Island. J.S., R.I. |
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A note to McIntosh from a satisfied Customer:
I just thought i would drop you a line to tell you that I fullfilled a dream i had for about 15 years.
I was able to afford some used McIntosh Gear from Audio Classics a few weeks ago. Sorry i could not buy new but it took me forever to be able to get whatI got. I know that new equipment sales keeps your company going of course, but for what I wanted it was just out of reach and I couldn't wait any
longer to own a piece of McIntosh gear. I was able to pick up a MC352 and C41, and I can tell you that i am in heaven. I am hearing music I never heard before. These pieces have such musical presence it is unbelievable. There are just no words to explain the experience of hearing a McIntosh in your living room for the first time!
It was worth the wait, and I would like to say thank you for being a fine company and making some of the most beautiful sounding and looking audio equipment on the planet.
Again, I wish I could have bought new, but I was able to get some incredible equipment and start my McIntosh dream off on a good foot.
I will some day build on my investment, and hopefully get myself a new MCD201 as soon as possible. Thanks again M.B. CT. |
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Just wanted to let you know that the McIntosh speaker relay I purchased arrived today and it is a thing of beauty. Perfectly packed, I might add! I can plainly see this is the start of a good business relationship. You kindness and professional advice are much appreciated. Looking forward to doing more business with your company very soon. Best Regards, C.P., TX |
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Most people take the time to vent their anger, but not many take the time to say thank you. I wanted to take a moment to let you know I got the Rotel reciever all hooked up last night. So far everything is working flawlessly. I actually got a chance to watch a movie and jam to some awesome sounding music. For the first time a smile came across my face. I really love my new gear. I'm very pleased with the overall performance. And I want to thank all of you for your help and cooperation. I did my best to remain calm and not be a pain in the butt.. I would not hesitate to recommend Audioclassics to any of my friends. I also realize that it was a Rotel issue. And I trust its now solved.
Thanks again for everything. B.J., N.Y. |
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I wonder how many ways i can spell WOW!! I hooked up the amp last night, popped in Pink Floyd Dark Side of the Moon, and just smiled. This amp did just what I hoped it would. I have Ascend Acoustics 340 SE's as my main speakers. With the more powerful McIntosh, these speakers just opened up. A friend of mine is a sound engineer and the one that pointed me to McIntosh in the first place. I call him my sound God, anyway, I asked him last night if it was possible for instruments to sound more "exact" for lack of a better word, with the new amp. He was surprised I could hear that, but told me that that was exactly what a good powerful amp does, back to smiling. I want you to know how truly appreciative I am for all your help and support with this purchase, I will most definitely be an Audio Classics customer from here on out. Although the grading on this amp was C-1, I'd be hard pressed to figure out why. The amp sounds and looks fantastic. Your packing was unbelievable, it took me an hour just getting it out of the box, tell the kids in shipping that this level of service just blows me away, they did a WONDERFUL job. Thanks again.
When I finally decide to get a preamp, I will definitely be calling you guys. J.B, CA.
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I've received, installed, adjusted & now I'm enjoying the GSA-700. I had to write and tell you it's a pleasure dealing with professionals. It shows in your presale testing, communications, packaging & shipping. I haven't seen this level of competence since my dealings with Pecar Electronics, in Detroit. I still miss my McIntosh stereo tube equipment & your sales brochure makes me drool. I'll have to resist. There's just so much I can do on a retirement income. F.D., MI. |
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Dearest Ernest, You are the best, the best, the best. You deserve a large raise and maybe a parade down main street Vestal. Thanks for the B & W 804s. They sound just great. Thank you, thank you, thank you. Whats next ? J.M., N.Y. |
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.... I have been dealing with ernie for a year now and have just recently become a customer of richs. I guess ive spent about 30K with you guys the past year. Ernie and Rich are just great guys to deal with, very helpful with product info and great with service. I cannot tell you what a great experience its been dealing with audio classics. J.M., FL. |
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MR-77 ARRIVED ! It came this week - looks and sounds great. Thank you for the terrific work. I can't believe how clean the unit looks.
.... What care! And it shows.
Thank you for the terrific service - and way ahead of schedule. J.H., NC |
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I bought a Classe cd player from you about 4 years ago, and I still love it. J.K., CT
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.... I used to visit your store and drool all over the Mac's and killer guitars. Now I just have to settle for looking, ever so lovingly, at all your great equipment via the internet. My bro just scored a Mac off of eBay and he brought it down to you guys to check out. He said you guys were the best... you never charged him for replacing a couple of lamps and giving his piece the once over. Next major bonus I score, I'll be knocking on your front door with my list in my hand. Keep up the great work. R.P., IL |
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I just received the Phase Linear (5100-II). Thank you for the fast shipping. The item is exactly as described. It’s OK for me. Thank you again for the kind communication.
Best Regards. A.D., France |
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.... I bought my Mac MX-119 and MC-7106 amp from you! I am very pleased with my purchase. Thanks. J.C., CA |
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Thank you for the excellent product knowledge and customer service. I feel much more comfortable buying McIntosh than some other brand amplifier. W.S., IL |
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Thanks a lot for the shipment, all the articles are perfect, finally my system are perfect, still thanks. You are of the serious professionals. R.S., Italy |
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RE Ultrasound Amp: This amp looks brand new. I had to prove to my wife it's used. Are you trying to get me in trouble???? Thanks and way better than I expected. B.Y., PA |
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Just to let you know that the two AR speakers were just delivered safe and
sound. This is one fantastic pair of speakers that will go well with the
vintage AR-2 set that I already have. Should make for quite the surround sound setup! Thanks, and you can count me a happy customer. Regards, S.N., NM |
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I'm still enjoying the McIntosh C712, MCD7009 (still one of the nicest sounding CD players I have heard, even without "upsampling", etc.), MR7084 and 2x MC300 that I bought from you several years ago (thanks to Ernie Schleider for all the kind help and attention) ....Thanks for your help, and look forward to hearing from you. Best regards, J.B., Great Britain |
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Ernie did a great job of helping me out. The amp is insane, I am very pleased with it. Paired up with the C36 and the Chorus II speakers is a fantastic match. R.M. PA |
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I finally set up the MC352 this past weekend and it is truly rich to
listen to. The clarity and warmth makes my speakers sound so much better. The hard quality is gone and definition improved. What a find! Thanks so much. I look forward to making further improvements at some point and I will call you then. D.I., CT |
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Got home on Saturday and setup immediately. Forget the bi-amping, the Rotel 1080 with the C34 is amazing. Big bass, clear mids and high end, and great warm sound. Couldn't be happier. Thanks for all your effort and help getting us back in the game... appreciate it much. It is a pleasure turning business into pleasure when working with people who are not just in it for the money, but truly enjoy seeing others happy to achieve a good sound. Thanks again. T.M. NY
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I got the c-2200 installed and I could not be happier with the
setup. I am totally thrilled with the MC-275, just like you said I would. Thanks again. J.C., NC |
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Quality is what sells, be it service, products or anything - and to me, McIntosh quality is legendary, not to mention the service and response. To this, I must add that Ryan of Audio Classics is one fine example of a highly customer oriented personnel. My deal with him on the MC2000 (and the MCD7005/MAC4100) in December/early January could not have beem more pleasant and joy! J.S., AudioKarma.com |
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..... my Audio Classics ACP-1 MC Phono Preamp showed up in excellent condition. It is working off of a rega turntable with a denon DL103D cartridge into a Mac 4100 used as a preamp to a MC2205 and what a difference the ACP-1 headamp has made.Vinyl never sounded sooo good!!!Thanks for the help and will doing business again soon. J.P., NY |
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.... I drove to New York to purchase a pair of KEF 105.2 speakers from you. Must be about five years now. I should have written sooner. Just wanted you to know all that has happened and how much I still enjoy them. So as one Hi-Fi fan to another, thankyou for all you folks did to complete my personal system. K.S. IA |
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I HAVE RECENTLY PURCHASED A C2200 AND MC275 (USING KLIPSCHORN
SPEAKERS). JUST WANTED TO LET YOU KNOW THAT I AM VERY PLEASED WITH
THESE ITEMS.....THE SOUND IS GREAT!
YOUR DEALER, AUDIO CLASSICS, HAS BEEN EXCELLENT. THEY HAVE BEEN VERY
HELPFUL EVERY STEP OF THE WAY. R.B., FL |
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I greatly appreciate all your personal attention in our recent purchase of the Scoutmaster Turntable. Yours and the staff’s efforts, I’d say, went far beyond what one usually expects, even from a firm that prides itself on customer service.
When I reported back to you that the initial equipment I bought seemed to me to be less that we all had hoped for, you immediately acted and arranged for a replacement to be shipped to me, even before you received the explanatory note and equipment I returned to you. It’s one thing to have a policy that the customer is always right, but far better, if you ask me, that the store and staff extends the same level of trust to the customers that it hopes to get from them. I surely will return to Audio Classics for my next equipment purchase. GV, NY
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.... thank for nice job you have done this time and the last delivery wich have arrived in perfect condition. N.G., Italy |
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For used, do contact Audio Classics (price may be a little higher than the ones you get on eBay and the like) but services and quality should be tip top. Especially the service. I know cuz I have bought from them 2 items, the MCD7005 as well as a MAC4100 receiver. Hope you can find what you wanted from the website or better still, email Ryan and surely he will respond. J.S., AudioKarma.com |
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