I've chosen Mcintosh first for sound,quality ,history,looks and convenience of my dealer ...Audioclassics.com. I live 1 hr away from both the factory and them! I bought my Mac gear from them used (MC 2102's, MC2000 amps,C2200 preamp,Rosewood Khorns,ect..)My C2200 went awry,I explained my problem to "Ryan" at audioclassics and he contacted Mcintosh,they never encountered the problem I described. I thought to myself "OH brother" NO stereo for awhile......WRONG!! Ryan drove down to my house with a Brand new factory sealed C2200 and said "here, its yours" and took the other one back. No, it was not a loaner but an exchange,what company or dealer does that??? Nuff said! Tjnif, Audiogon.com |
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I just want to say thank you for all your hard work at our home in the past few weeks. It is a joy to have a home theater. I have much to learn yet about the system. I truly appreciate all the work you went through in setting up the remote yesterday.... I look forward to getting together with you again in a little while after we have played with the system. Again thank you for all your hard work. Sincerely, A.P., NY |
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... thank you for the great guitar I now have in my hands hahahahaha!, It arrived brand new in perfect condition in thursday and I took it to a gig on friday, and it´s a wonderful guitar, the 7-string neck is more comfortable than I thought. ... Thank you very much for the great price and service, hope to make business again soon, you made a guitar player very happy!!! F.S., TX |
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Aside from his technical talents, Ryan Kilpatrick has got to be one of the best customer service people ever. He's he is such a relaxed, fun, cool guy to deal with. A real asset to Audio Classics. I hope to be just like him one day,...when I grow up!! Regards, D.W. , NY |
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(My wife) and I just wanted to thank you for spending so much time with us. I’ve got the speakers hooked up to my MC2205 and they sound great! We’ll definitely be visiting you again sometime in the future. Again, thanks for all your time. D.B., NJ |
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I have got the parcel with the items. Thank you very much.
It has been a pleasure to deal with you. Best regards from Spain, L.G. |
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I tell my friend, who also enjoys listening to my MC500s w/ the XR290s,
how well you've treated me in all our business deals and adventures in
audio.....I told him not to purchase anything until he speaks with a sales rep. from Audio Classics. He knows with a purchase like that, one needs good backing, strong support, and friendly service. Audio Classics brings all of that to the table and I'm very quick to remind him of that. W.M. WI |
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Excellent! Appreciate total truthfulness, expediency and customer-centric priority from Audioclassics. Thx j.h., IL
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Got the CJ amp Today. Great unit. Thanks for everything. D.M. SC |
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Just wanted to send a quick thanks for the C11. It is beautful and sounds great...... Thanks again for your help. The work you all do with vintage gear is simply the best. S.A., OH |
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Received the Denon TU-767 in good order. Tuner is really exceptionally
nice and Im well pleased with my first order from Audio Classics. I was particularly impressed in the care taken in the packing of what was not exactly a high dollar unit. Thanks. R.A., KY |
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It was a pleasure doing business with you. The receiver McIntosh
4275 is exactly what I expected it to be . Thank you very much! D.L., NY |
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Just a note to let you know I received the Marantz 10B tuner today without incident. It's perfect; it arrived in such great condition and so beautiful! You were right; Audio Classics certainly know how to pack up a tuner! The 10B is such a marvelous machine, and a pure joy to operate. Everything I imagined it to be, and more! Now I can enjoy, in the best style, what most likely will be the 'waning days' of analog FM listening in this country. Can't think of a better tuner to do this on than the beautiful Marantz 10B. Richard did a great job on this unit. It performs flawlessly, and sounds even better. In fact, I've never heard FM like this before! It's just amazing! I am happy. Again, thanks to you and Richard for this opportunity to own one of the world's best tuners in such excellent cosmetic and operating condition! R.H., CA. |
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I thought I would write and let you know that although I usually do not impress, I was completely blown away by your service and shipping. The packing job was as good as it gets. Triple boxing? Yikes. The attention to detail in the repairs was nothing short of astounding, right down to wrapping the cord properly and protecting the plug prongs.
In running my company, I have always felt that going the extra mile helped ensure repeat customers who were beyond satisfied. Your customer service has ensured that when I buy Classic, or whatever, you guys will come to mind first.
Thanks again...D.S., TX |
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We received the MX119 last evening. The unit arrived in "Outstanding
condition". I carefully unpacked and proceeded to inspect the unit.
All I can say it was packed at factory specifications.
I read the book and followed instructions for a proper set up.
My wife said to me what was the big deal, that it looked almost like
my old equipment. I hooked all amps and SACD player, adjusted all
settings and fired it up.
We played the Eagles DVD Live Concert in DTS. It blew my wife's
socks away (mine too). It's been so long I have heard anything like
this. All I can say is WOW! 1000W RMS at .0025% distortion is out
of this world.
The MC2300 amp and 4 Hafler amps rocked. I stayed up late last night
and came to work kind of tired, but it's been an experience I just
can't describe. I hope the neighbors won't call the cops this
weekend!! Yeah...
Thanks again for your business. Can't wait to go home and play the
other albums in my collection. I'll let you know when I'll be ready
to put aside the 6 channel amp and the DVD/SACD player from
McIntosh.
Have a great weekend and thanks again! J.C., TX |
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wOW !!!!! What a fantastic job .., The piece never sounded better . makes my other mr-78 sound really distorted .. YOUR company really is the best I've had the experience to deal with ,THANKS for everything including the bulbs ...D.S., PA. |
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I recently bought a McIntosh 7270 power amp. It arrived in pristine
condition and has performed flawlessly for a couple of weeks. If only one of the Audio Classics employees had arrived with the UPS truck, in order to carry the amp in and install it. By the time I lugged the 105 lb. parcel up two flights of stairs, I was sweating like Paris Hilton in a spelling bee. Audio Classics is the best! J.L., MI. |
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Just realized I totally forgot to thank you and Audio Classics for
your exceptional service on my tuner last month. Not only were you guys quick and responsive, you actually fixed the problem! J.S., CA
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Well, since no one has done it yet, I'll put my oar in the water for Audio Classics in Vestal NY, just a stone's throw from the McLaboratory facility. My first contact with them (and Ryan) was when I took two items to the McLaboratory for service and then decided to drop into Audio Classics to nose around a little bit. Well, two trade-in's and several other items later (on the same 1st visit), I started traveling the road to McNirvana with Audio Classics. Great people, great service, no pressure and true McAfficionados. Go see 'em if you have a chance. AudioKarma listing |
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I orded some McINTOSH parts from you today was very impressed with how you
handle your self, thank you for the great service. I figured you guys were good when McINTOSH parts dept. said to call you... J.D., MI |
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Thanks for another great deal with Audio Classics. The Marshall
amp head was packed to perfectionas usual. Best Regards, B.G., VT. |
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I got the guitar Monday, it is sweet,and plays excellently. The case is also a beauty.....color goes great with the guitar. I really appreciate the quality of the service I recieved from you as well,and will look to purchase more form you in the future. Thank again! R.F., OH. |
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Also, just a note to let you know how much I'm enjoying the MC-275II I purchased from you several months ago. I'm running it in mono with my other MC-275II driving Magnepan 3.6Rs. Wonderful H.F., FL |
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Im very happy with the service I received from your store and we are looking for a plasma tv so we may be back down there to see the one you have. Thanks again, B.E., NY |
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Thanks alot for sending those ML speakers. They were packed tighter than a bank vault. They sound really good with female vocals and classical music. In my trash talking circle of friends, I am once again the man. MO, AZ |
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Thank you! ....You guys did a great job and provided exceptional service and we are most grateful for that. ..... It looks like you found some long-time customers. R.K., PA |
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It’s the little things that separate the great companies from the mediocre. I received the replacement outer box for the Mc252 today. I immediately noticed that it had the Serial Number sticker pasted to the outside and not just a blank space. Thanks to you and McIntosh for this little touch that makes all the difference. C.K., PA |
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Just received my MQ 109B. Thanks for the fast delivery, expert packaging and top class service. I sure will do business with you again in the future. E.Y., Taiwan |
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I just wanted to drop you a quick email and say thanks again for the great deal with the Fender Blues Junior. I have been playing it almost non-stop since I got it and I really love it. Tubes will always be the way to go! T.D., NY |
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THANKS FOR TAKING THE TIME TO LOOK AT MY INTEGRATED AMP MA6500
YESTERDAY. YOU GUYS TAKE EXCELLENT CARE OF ME AND YOU HAVE A LIFE LONG
CUSTOMER. R.A., NJ
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